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Extended KLM for mobile phone interaction: a user study result

Published: 10 April 2010 Publication History

Abstract

Facing with the fast development of mobile phones, the designers need to evaluate user performance for early responding to the potential interaction problems. Previous studies show that the original Keystroke-Level Model (KLM) has been successfully used in conventional computer-based interaction design. However, with the emphasizing of the next-generation design and new interactions in mobile phones, the existing KLM cannot fulfill all range of mobile-based tasks. This research aims to present discussions on extending KLM for mobile phone interaction. In addition to the basic operators in conventional KLM, another fourteen new operators and a new concept - operator block were proposed. This extended KLM will help designers to reach a full-fledged user performance model for mobile phone interaction.

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cover image ACM Conferences
CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems
April 2010
2219 pages
ISBN:9781605589305
DOI:10.1145/1753846

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Association for Computing Machinery

New York, NY, United States

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Published: 10 April 2010

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Author Tags

  1. keystroke-level model (klm)
  2. mobile phone interaction
  3. user study

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CHI EA '10 Paper Acceptance Rate 350 of 1,346 submissions, 26%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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  • (2023)Estimating Cognitive Load in a Mobile Personal Health Record Application: A Cognitive Task Analysis ApproachHealthcare Informatics Research10.4258/hir.2023.29.4.36729:4(367-376)Online publication date: 31-Oct-2023
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