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Contacts 3.0: bringing together research and design teams to reinvent the phonebook

Published: 10 April 2010 Publication History

Abstract

We present a narrative of the design of Contacts 3.0, a service and updated phonebook application on a mobile device that combines on-device communication with communication from online social networks to create a central hub for communication on the device. We discuss how research and design teams worked together to create design assets, technical architectures, and business cases around this concept.

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Cited By

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  • (2015)The Composition and Use of Modern Mobile PhonebooksProceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems10.1145/2702123.2702182(2749-2758)Online publication date: 18-Apr-2015
  • (2013)A novel mobile device user interface with integrated social networking servicesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2013.03.00471:9(919-932)Online publication date: 1-Sep-2013
  • (2012)StoryPlace.MeCHI '12 Extended Abstracts on Human Factors in Computing Systems10.1145/2212776.2212851(777-792)Online publication date: 5-May-2012
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  1. Contacts 3.0: bringing together research and design teams to reinvent the phonebook

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    cover image ACM Conferences
    CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems
    April 2010
    2219 pages
    ISBN:9781605589305
    DOI:10.1145/1753846

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    Association for Computing Machinery

    New York, NY, United States

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    Published: 10 April 2010

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    Author Tags

    1. contacts
    2. cross-functional teams
    3. mobile
    4. social media
    5. social networks

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    CHI EA '10 Paper Acceptance Rate 350 of 1,346 submissions, 26%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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    View all
    • (2015)The Composition and Use of Modern Mobile PhonebooksProceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems10.1145/2702123.2702182(2749-2758)Online publication date: 18-Apr-2015
    • (2013)A novel mobile device user interface with integrated social networking servicesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2013.03.00471:9(919-932)Online publication date: 1-Sep-2013
    • (2012)StoryPlace.MeCHI '12 Extended Abstracts on Human Factors in Computing Systems10.1145/2212776.2212851(777-792)Online publication date: 5-May-2012
    • (2012)Mobile social phonebooks Mobile phone user perceptions and practical implications for mobile operators2012 16th International Conference on Intelligence in Next Generation Networks10.1109/ICIN.2012.6376019(156-163)Online publication date: Oct-2012
    • (2011)The consumption of integrated social networking services on mobile devicesProceedings of the 10th International Conference on Mobile and Ubiquitous Multimedia10.1145/2107596.2107602(53-62)Online publication date: 7-Dec-2011
    • (2011)Facilitating consumption of online social networking services on mobile devicesProceedings of the 13th international conference on Ubiquitous computing10.1145/2030112.2030194(511-514)Online publication date: 17-Sep-2011
    • (2010)Addressing mobile information overload in the universal inbox through lensesProceedings of the 12th international conference on Human computer interaction with mobile devices and services10.1145/1851600.1851666(361-364)Online publication date: 7-Sep-2010

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