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A comparison of visual and textual page previews in judging the helpfulness of web pages

Published: 26 April 2010 Publication History

Abstract

We investigated the efficacy of visual and textual web page previews in predicting the helpfulness of web pages related to a specific topic. We ran two studies in the usability lab and collected data through an online survey. Participants (total of 245) were asked to rate the expected helpfulness of a web page based on a preview (four different thumbnail variations: a textual web page summary, a thumbnail/title/URL combination, a title/URL combination). In the lab studies, the same participants also rated the helpfulness of the actual web pages themselves. In the online study, the web page ratings were collected from a separate group of participants. Our results show that thumbnails add information about the relevance of web pages that is not available in the textual summaries of web pages (title, snippet & URL). However, showing only thumbnails, with no textual information, results in poorer performance than showing only textual summaries. The prediction inaccuracy caused by textual vs. visual previews was different: textual previews tended to make users overestimate the helpfulness of web pages, whereas thumbnails made users underestimate the helpfulness of web pages in most cases. In our study, the best performance was obtained by combining sufficiently large thumbnails (at least 200x200 pixels) with page titles and URLs - and it was better to make users focus primarily on the thumbnail by placing the title and URL below the thumbnail. Our studies highlighted four key aspects that affect the performance of previews: the visual/textual mode of the previews, the zoom level and size of the thumbnail, as well as the positioning of key information elements.

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cover image ACM Other conferences
WWW '10: Proceedings of the 19th international conference on World wide web
April 2010
1407 pages
ISBN:9781605587998
DOI:10.1145/1772690

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 April 2010

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Author Tags

  1. snippets
  2. thumbnails
  3. user study
  4. web page previews

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  • Research-article

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WWW '10
WWW '10: The 19th International World Wide Web Conference
April 26 - 30, 2010
North Carolina, Raleigh, USA

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Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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  • (2024)Towards Visualization Thumbnail Designs That Entice Reading Data-Driven ArticlesIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2023.327830430:8(4825-4840)Online publication date: Aug-2024
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