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Social robots and ECAs for accessing smart environments services

Published: 26 May 2010 Publication History

Abstract

As far as interaction is concerned Ambient Intelligence (AmI) research emphasizes the need of natural and friendly interfaces for accessing services provided by the environment. In this paper we present the result of an experimental study aiming at understanding whether Embodied Conversational Agents (ECAs) and Social Robots may improve the naturalness and effectiveness of interaction by playing different roles when acting as interface between users and smart environment services. Results obtained so far show that ECAs seem to have a better evaluation than robots for information related tasks. On the other side, Social Robots are preferred for welcoming people and for guiding them in the smart environment, due to their possibility to move and to the perceived sense of presence. Moreover, the robot seems to elicit a more positive evaluation in terms of user experience.

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  • (2021)User experience with conversational agent: a systematic review of assessment methodsBehaviour & Information Technology10.1080/0144929X.2021.200104741:16(3519-3529)Online publication date: 12-Dec-2021
  • (2020)The AMIRO Social Robotics Framework: Deployment and Evaluation on the Pepper RobotSensors10.3390/s2024727120:24(7271)Online publication date: 18-Dec-2020
  • (2019)User Experience in Social Human-Robot InteractionRapid Automation10.4018/978-1-5225-8060-7.ch069(1468-1490)Online publication date: 2019
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  1. Social robots and ECAs for accessing smart environments services

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    cover image ACM Other conferences
    AVI '10: Proceedings of the International Conference on Advanced Visual Interfaces
    May 2010
    427 pages
    ISBN:9781450300766
    DOI:10.1145/1842993
    • Editor:
    • Giuseppe Santucci
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 26 May 2010

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    Author Tags

    1. animated interfaces
    2. interface evaluation

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    View all
    • (2021)User experience with conversational agent: a systematic review of assessment methodsBehaviour & Information Technology10.1080/0144929X.2021.200104741:16(3519-3529)Online publication date: 12-Dec-2021
    • (2020)The AMIRO Social Robotics Framework: Deployment and Evaluation on the Pepper RobotSensors10.3390/s2024727120:24(7271)Online publication date: 18-Dec-2020
    • (2019)User Experience in Social Human-Robot InteractionRapid Automation10.4018/978-1-5225-8060-7.ch069(1468-1490)Online publication date: 2019
    • (2018)Measuring user experience in conversational interfacesProceedings of the 32nd International BCS Human Computer Interaction Conference10.14236/ewic/HCI2018.21(1-12)Online publication date: 4-Jul-2018
    • (2018)Implementing Social Smart Environments with a Large Number of Believable Inhabitants in the Context of GlobalizationCognitive Architectures10.1007/978-3-319-97550-4_13(205-221)Online publication date: 4-Sep-2018
    • (2017)User Experience in Social Human-Robot InteractionInternational Journal of Ambient Computing and Intelligence10.4018/IJACI.20170401028:2(12-31)Online publication date: 1-Apr-2017
    • (2017)Brains or BeautyACM Transactions on Internet Technology10.1145/299857217:1(1-20)Online publication date: 4-Jan-2017
    • (2015)User Experience of Socially Interactive RobotsHandbook of Research on Synthesizing Human Emotion in Intelligent Systems and Robotics10.4018/978-1-4666-7278-9.ch017(352-364)Online publication date: 2015
    • (2015)HapFACS 3.0: FACS-Based Facial Expression Generator for 3D Speaking Virtual CharactersIEEE Transactions on Affective Computing10.1109/TAFFC.2015.24327946:4(348-360)Online publication date: 1-Oct-2015
    • (2013)Mobile embodied conversational agent for task specific applicationsIEEE Transactions on Consumer Electronics10.1109/TCE.2013.662624659:3(61o-614)Online publication date: Aug-2013
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