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Effects of content and time of delivery on receptivity to mobile interruptions

Published: 07 September 2010 Publication History

Abstract

In this paper we investigate effects of the content of interruptions and of the time of interruption delivery on mobile phones. We review related work and report on a naturalistic quasi-experiment using experience-sampling that showed that the receptivity to an interruption is influenced by its content rather than by its time of delivery in the employed modality of delivery - SMS. We also examined the underlying variables that increase the perceived quality of content and found that the factors interest, entertainment, relevance and actionability influence people's receptivity significantly. Our findings inform system design that seeks to provide context-sensitive information or to predict interruptibility and suggest the consideration of receptivity as an extension to the way we think and reason about interruptibility.

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cover image ACM Other conferences
MobileHCI '10: Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
September 2010
552 pages
ISBN:9781605588353
DOI:10.1145/1851600
  • General Chairs:
  • Marco de Sá,
  • Luís Carriço,
  • Program Chair:
  • Nuno Correia
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 07 September 2010

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Author Tags

  1. content
  2. context
  3. empirical study
  4. experience-sampling
  5. interruption
  6. mobile
  7. push vs. pull
  8. quasi-experiment
  9. receptivity
  10. sms

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MobileHCI '10 Paper Acceptance Rate 46 of 225 submissions, 20%;
Overall Acceptance Rate 202 of 906 submissions, 22%

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  • (2024)Investigating User-perceived Impacts of Contextual Factors on Opportune MomentsProceedings of the ACM on Human-Computer Interaction10.1145/36765148:MHCI(1-28)Online publication date: 24-Sep-2024
  • (2024)"I Want Lower Tone for Work-Related Notifications": Exploring the Effectiveness of User-Assigned Notification Alerts in Improving User Speculation of and Attendance to Mobile NotificationsProceedings of the ACM on Human-Computer Interaction10.1145/36765128:MHCI(1-25)Online publication date: 24-Sep-2024
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  • (2023)Attentive Notifications: Minimizing Distractions of Mobile Notifications through Gaze TrackingProceedings of the 25th International Conference on Mobile Human-Computer Interaction10.1145/3565066.3608695(1-7)Online publication date: 26-Sep-2023
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