ABSTRACT
In this paper we describe our research toward improving the current mobile contacts applications, which we found to lack important features that are essential to a fully satisfactory user experience. We identify the needs for a better user experience for organizing and searching, as well as looking for information from one's social network. We present the results of a user study that identified the problems with the current mobile contacts applications and propose tagging contacts and social network information sharing as the mechanism for improving their usability and usefulness.
- Furnas, G.W., Fake, C., von Ahn, L., Schachter, J., Golder, S., Fox, K., Davis, M., Marlow, C., and Naaman, M. Why do tagging systems work? In CHI Extended Abstracts, pages 36--39, 2006. Google ScholarDigital Library
- Jung, Younghee., Anttila, A., Blom, J., Designing for the evolution of mobile contacts application, In Proceedings of the 10th international conference on Human computer interaction with mobile devices and services, pages 449 -- 452, Amsterdam, The Netherlands. Google ScholarDigital Library
- Millen, D., Feinberg, J., and Dogear, B.Kerr, Social bookmarking in the enterprise. In Proceedings of the SIGCHI conference on Human Factors in computing systems, pages 111--120, 2006. Google ScholarDigital Library
- Shepitsen, A., Gemmell, J., Mobasher, B., and Burke, R., Personalized recommendation in social tagging systems using hierarchical clustering. In Proceedings of the 2nd ACM Conference on Recommender Systems, pages 259 -- 266, New York, USA, 2008. Google ScholarDigital Library
- Trung, N.V. and Alice, Oh. User evaluation of a prototype for tagging and sharing mobile contacts, MobileHCI 2010.Google Scholar
- Whittaker, S., Jones, Q., Terveen, L., Contact management: Identifying contacts to support long-term communication. In Proceedings of CSCW 2002. New Orleans, LA. Google ScholarDigital Library
Index Terms
- Users' needs for social tagging and sharing on mobile contacts
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