research-article

User experience (UX) patterns for audio-visual networked applications: inspirations for design

Authors:

Marianna Obrist,

Daniela Wurhofer,

Amela Karahasanovic,

Manfred TscheligiAuthors Info & Claims

NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries

Pages 343 - 352

https://doi.org/10.1145/1868914.1868955

Published: 16 October 2010 Publication History

Abstract

This paper summarizes best practices for improving user experience (UX) of audio-visual networked applications such as YouTube, Flickr, or Facebook. Designing for a good UX is becoming increasingly important within the HCI community. However, there is still a lack of empirically based knowledge on how to design audio-visual networked applications for an optimal UX. Based on studies with more than 8000 users of ten different audio-visual networked applications, we have developed 30 user experience patterns (short UX patterns). Our UX patterns are build on the end users' experiences investigated in lab and field studies in three different European countries. Most other pattern collections are based on the experience of designers or developers. In this paper we will present how we have developed the UX patterns and will describe the major UX problem areas found in detail. Our pattern collection can be useful to the designers of audio-visual networked applications and for the researchers working in the area of UX by providing empirical evidence on identified UX problems and suggestions for solutions referring to one or more of our UX patterns.

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Cited By

Alkhathlan MTlachac MHarrison LRundensteiner E(2021)“Honestly I Never Really Thought About Adding a Description”: Why Highly Engaged Tweets Are InaccessibleHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85623-6_23(373-395)Online publication date: 26-Aug-2021
https://doi.org/10.1007/978-3-030-85623-6_23
Kaelber CMärtin C(2011)From structural analysis to scenarios and patterns for knowledge sharing applicationsProceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I10.5555/2022384.2022416(258-267)Online publication date: 9-Jul-2011
https://dl.acm.org/doi/10.5555/2022384.2022416
Kaelber CMärtin C(2011)From Structural Analysis to Scenarios and Patterns for Knowledge Sharing ApplicationsHuman-Computer Interaction. Design and Development Approaches10.1007/978-3-642-21602-2_29(258-267)Online publication date: 2011
https://doi.org/10.1007/978-3-642-21602-2_29

Index Terms

User experience (UX) patterns for audio-visual networked applications: inspirations for design
1. Human-centered computing
2. Software and its engineering
  1. Software creation and management
    1. Designing software
      1. Software implementation planning
        Software design techniques
    2. Software development process management

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cover image ACM Other conferences

NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries

October 2010

889 pages

ISBN:9781605589343

DOI:10.1145/1868914

General Chairs:
Ebba Þóra Hvannberg
University of Iceland, Iceland
,
Marta Kristín Lárusdóttir
Reykjavik University, Iceland
,
Program Chairs:
Ann Blandford
University College London
,
Jan Gulliksen
Royal Institute of Technology, Sweden

Copyright © 2010 ACM.

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Reykjavik University
University of Iceland

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New York, NY, United States

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Published: 16 October 2010

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NordiCHI '10: 6th Nordic Conference on Human-Computer Interaction

October 16 - 20, 2010

Reykjavik, Iceland

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Cited By

Alkhathlan MTlachac MHarrison LRundensteiner E(2021)“Honestly I Never Really Thought About Adding a Description”: Why Highly Engaged Tweets Are InaccessibleHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85623-6_23(373-395)Online publication date: 26-Aug-2021
https://doi.org/10.1007/978-3-030-85623-6_23
Kaelber CMärtin C(2011)From structural analysis to scenarios and patterns for knowledge sharing applicationsProceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I10.5555/2022384.2022416(258-267)Online publication date: 9-Jul-2011
https://dl.acm.org/doi/10.5555/2022384.2022416
Kaelber CMärtin C(2011)From Structural Analysis to Scenarios and Patterns for Knowledge Sharing ApplicationsHuman-Computer Interaction. Design and Development Approaches10.1007/978-3-642-21602-2_29(258-267)Online publication date: 2011
https://doi.org/10.1007/978-3-642-21602-2_29

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