Kehkashan Zeb
Matt Jones
ABSTRACT
This paper presents a Participatory Design approach focused on applying primarily Verbal Design techniques working alongside illiterate People with Diabetes (PWD) from low socio-economic groups in Pakistan. After gathering a set of initial findings through classic Participatory Design and encountering several challenges, we discuss the development of our Verbal Design Approach in response which uses Narrative Scoping and Persona along with Invisible Design videos to structure and drive discussion and document design. Preliminary work showed that the approach resonated with our illiterate participants.
- Lauren. Chapman "Design for Chronic Illness: Exploring Service Systems & New Technologies for Patients with Type 2 Diabetes." (2011).Google Scholar
- Simon Bowen, Andy Dearden, Peter Wright, Daniel Wolstenholme, and Mark Cobb. 2010. Participatory healthcare service design and innovation. In Proceedings of the 11th Biennial Participatory Design Conference (PDC '10). ACM, New York, NY, USA, 155--158. Google ScholarDigital Library
- Bradley, J. E., Mayfield, M. V., Mehta, M. P., & Rukonge, A. (2002). Participatory evaluation of reproductive health care quality in developing countries. Social Science & Medicine, 55(2), 269--282.Google Scholar
- Sofia Hussain, Elizabeth B. N. Sanders, and Martin Steinert. (2012). Participatory design with marginalized people in developing countries: Challenges and opportunities experienced in a field study in cambodia. International Journal of Design, 6(2) Retrieved from https://search.proquest.com/docview/1270361 550?accountid=14680Google Scholar
- Byrne, E., & Sahay, S. (2003). Health information systems for primary health care. In Proceedings of the IFIP (Vol. 9).Google Scholar
- Arul Chib. "Research on the Impact of the Information Society in the Global South: An Introduction to SIRCA." In Impact of Information Society Research in the Global South, pp. 1--17. Springer Singapore, 2015.Google Scholar
- Korpela, Mikko, Hettie A. Soriyan, and Karen C. Olufokunbi. "Activity analysis as a method for information systems development." Scandinavian Journal of Information Systems12, no. 1--2 (2001): 191--210. Google ScholarDigital Library
- Daren C. Brabham, Kurt M. Ribisl, Thomas R. Kirchner, and Jay M. Bernhardt. "Crowdsourcing applications for public health." American journal of preventive medicine 46, no. 2 (2014): 179--187.Google Scholar
- Leah East, Debra Jackson, Louise O'Brien, and Kathleen Peters. "Storytelling: an approach that can help to develop resilience: Relating personal experiences can help participants to cope with their conditions and improve research, explain Leah East, Debra Jackson, Louise O'Brien and Kathleen Peters." Nurse Researcher 17, no. 3 (2010): 17--25.Google ScholarCross Ref
- Petra Björndal, Mikko J. Rissanen, and Steve Murphy. "Lessons learned from using personas and scenarios for requirements specification of next-generation industrial robots." In International Conference of Design, User Experience, and Usability, pp. 378--387. Springer, Berlin, Heidelberg, 2011.Google Scholar
- Aditya Vashistha, Edward Cutrell, Gaetano Borriello, and William Thies. "Sangeet swara: A community-moderated voice forum in rural india." In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, pp. 417--426. ACM, 2015. Google ScholarDigital Library
- Lauren. Chapman "Design for Chronic Illness: Exploring Service Systems & New Technologies for Patients with Type 2 Diabetes." (2011).Google Scholar
- Neil Patel, Deepti Chittamuru, Anupam Jain, Paresh Dave, and Tapan S. Parikh. "Avaaj otalo: a field study of an interactive voice forum for small farmers in rural india." In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 733--742. ACM, 2010. Google ScholarDigital Library
Index Terms
- Verbal Design: A Participatory Design Approach with Illiterate Patient User Groups
Recommendations
Do predictions of visual perception aid design?
Understanding and exploiting the abilities of the human visual system is an important part of the design of usable user interfaces and information visualizations. Designers traditionally learn qualitative rules of thumb for how to enable quick, easy, ...
Situated Participatory Design: A Method for In Situ Design of Robotic Interaction with Older Adults
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsWe present a participatory design method to design human-robot interactions with older adults and its application through a case study of designing an assistive robot for a senior living facility. The method, called Situated Participatory Design (sPD), ...
Validating Mobile Phone Design Guidelines: Focusing on the Elderly in a Developing Country
SAICSIT '16: Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information TechnologistsDesigning a usable mobile phone interface is a non-trivial task, especially when it is intended for use by a special needs group. The group we focus on here is composed of the elderly in developing countries. To inform specialised design, researchers ...
Comments