Challenges in designing interactive systems for emergency response

ABSTRACT

This paper presents research on participatory design of interactive systems for emergency response. We present the work by going through the design method with a focus on the new elements that we developed for the participatory design toolkit, in particular we emphasize the use of challenges and visions as ways to bridge between fieldwork and literature studies on the one hand and the emerging computer based prototypes on the other. Our case concerns design of innovative interactive systems for support in emergency response, including patient identification and monitoring as well as construction and maintenance of a situational overview.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.1 Multimedia Information Systems
          Subjects: Audio input/output

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.1 Multimedia Information Systems
          Subjects: Video (e.g., tape, disk, DVI)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Prototyping; Evaluation/methodology; User-centered design
      H.5.3 Group and Organization Interfaces
          Subjects: Collaborative computing; Organizational design; Computer-supported cooperative work

  J. Computer Applications
  J.3 LIFE AND MEDICAL SCIENCES

  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues
          Subjects: Computer-related health issues

Keywords:
design visions, emergency response, palpable computing, participatory design, prototyping, ubiquitous computing